Customer Support Services

Kintera’s commitment to help you improve efficiency goes far beyond our product and solution offerings. To ensure your investment is running at optimum performance, we offer world class customer support.

Kintera’s support services are client-focused—not product-driven—and backed by a highly experienced staff. No other technical support team can help you more effectively use the Internet to further your mission.

Our two-tiered support offerings put you in control of what is most valuable to your organization, from phone support to on-going management and maintenance. Choose from the plan that best matches your organization’s requirements, your staff’s expertise, and the complexity of your operations.

[ download the Kintera Technical Support Services Datasheet ]

Contact Us

Should you have a question, or require assistance with Kintera Sphere, submit a case to the Kintera Customer Support team online at: http://cs.kintera.com/ or call 858.795.3111. Please be prepared to identify your issue and the name of the organization you represent or are using Kintera Sphere to support.  The most common questions about online fundraising using Kintera’s Friends Asking Friends are answered in this FAQ.